This is a problem that happens occasionally while checking email within mySFA. The problem usually resolves itself if the User logs out of mySFA for about half an hour. If you try this and still have a problem, please go to https://apache.sfasu.edu/cpsupport/cpreport.asp and fill out a mySFA Help Request. Or call the T.S.C. at 936.468.4357, between 8:00 am and 1:00 am, Monday through Friday.