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ITS Support for Students
Student Services through "The T. S. C. "
SFA provides all students with robust, personalized software tools and a high performance network. All students receive both an SFA e-mail account and a private account on mySFA, the university's intranet portal at the time they are admitted. Students use mySFA to accept Financial Aid, register for classes, complete class assignments through WebCT, check grades, vote in campus elections, respond to surveys, gain access to campus e-mail accounts, learn about upcoming activities, participate in campus groups, enter chat sessions, create personal calendars, and read world, national and local news.
All residence hall rooms have high-speed connections to the Internet. SFA also participates in the Internet2 research network, a consortium led by 200+ universities working in partnership with industry and government to develop and deploy advanced network applications and technologies. In addition, SFA is a founding member of LEARN. The Texas Legislature has charged this higher education consortium with building and operating a statewide fiber backbone that will complete the nationwide next-generation National Lambda Rail (NLR) research network. By holding a seat on the LEARN Board of Directors, the university has taken a leadership role in making the latest networking technology available to the state and researchers at SFA.
The university provides free anti-virus software to all students. Through the Barnes & Noble Bookstore at the University Center, popular Microsoft products such as the Office Suite are available at very low cost. The T. S. C., ITS' student technical support facility, is the first line of support for all technology-related student questions. Services such as removing viruses from students' workstations are available at no cost. The facility itself is located at 514 E. Austin Street between Raguet Street and University Drive. Telephone and walk-up service are provided from 8:00 AM to 10:00 PM on Monday through Friday during the semester. Between semesters, the hours are 8:00AM to 5:00PM.